Progressive Roadside Assistance

Company Trusted For Over 25+ Years*

Roadside assistance from Progressive Insurance is an invaluable service for drivers, and also inexpensive. Adding Progressive Roadside assistance to your policy will cost around $25 for six months. This comes out to just over $4 per month, making it one of the cheapest roadside assistance programs from the major insurers. 

If you drive a lot and make long trips, consider adding Progressive Roadside Assistance to your policy. Just one incident will more than make up for the small cost. 

Progressive Roadside Assistance

Is Progressive Roadside Assistance Free?

One of the first questions many drivers ask when considering roadside assistance is whether it’s free. In the case of Progressive’s roadside assistance, the answer is no – it is not a free service. However, it is an optional add-on to your auto insurance policy that comes at a relatively low cost compared to the potential expenses of roadside emergencies.

The cost of Progressive’s roadside assistance varies depending on several factors, including:

  1. Your location
  2. The type of vehicle you drive
  3. Your driving history
  4. The specifics of your insurance policy

On average, policyholders can expect to pay between $15 to $30 per 6-months for Progressive Insurance Roadside Assistance coverage. This translates to roughly $2.50 to $6 per month, making it an affordable addition to almost any auto insurance plan.

While not free, the cost of Progressive’s roadside assistance is often significantly less than paying out-of-pocket for individual roadside services. For example, a single tow can cost anywhere from $120 to $165 or more, depending on the distance and location. When you consider that Progressive’s annual fee covers multiple incidents per year, the value becomes apparent.

It’s worth noting that some new vehicles come with complimentary roadside assistance for a limited time, usually as part of the warranty package. If your vehicle is still under warranty, check if you already have coverage before adding Progressive’s service to your policy.

Roadside Assistance Progressive Phone Number

When you need roadside assistance from Progressive, having the right phone number at your fingertips is crucial. The dedicated phone number for Progressive’s roadside assistance is:

1-800-776-2778 (1-800-PRO-ASUS)

This number is available 24 hours a day, 7 days a week, 365 days a year. When you call this number, you’ll be connected to a Progressive representative who can help coordinate the appropriate roadside service for your situation.

It’s advisable to save this number in your phone contacts or write it down and keep it in your vehicle for easy access during emergencies. Remember, in cases of accidents or life-threatening emergencies, always call 911 first before contacting roadside assistance.

In addition to the phone number, Progressive also offers other ways to request roadside assistance, which we’ll explore in the next section.

Progressive Roadside Assistance Online

In today’s digital age, Progressive has expanded its roadside assistance request options beyond just a phone call. Policyholders can now request help online or through the Progressive mobile app, providing convenient alternatives that may be preferable in certain situations.

To request roadside assistance online:

  1. Visit the Progressive website (www.progressive.com)
  2. Log in to your account
  3. Navigate to the claims section
  4. Select “Roadside Assistance” from the options
  5. Follow the prompts to describe your situation and location

The Progressive mobile app offers an even more streamlined process:

  1. Open the Progressive app on your smartphone
  2. Log in to your account
  3. Tap the “Roadside Assistance” button
  4. Allow the app to access your location or enter it manually
  5. Select the service you need
  6. Confirm your request

Using the online or app-based options can be particularly helpful in situations where you may have difficulty making a phone call, such as in areas with poor cellular reception but available data service. The app also has the advantage of using your phone’s GPS to pinpoint your location accurately, which can be crucial when you’re in an unfamiliar area or on a long stretch of highway.

Progressive Roadside Assistance Coverage

Progressive’s roadside assistance program offers a comprehensive range of services designed to address common roadside emergencies. Understanding what’s covered can help you decide if this add-on is right for your needs. Here’s a detailed breakdown of the coverage provided:

  1. Towing: If your vehicle breaks down and can’t be safely driven, Progressive will arrange for a tow to the nearest qualified repair facility. The towing distance covered varies by state and policy, but it’s typically up to 15 miles. If you need to be towed further, you’ll be responsible for the additional mileage costs.
  2. Battery Jump-Start: If your car won’t start due to a dead battery, a service provider will come to jump-start your vehicle. This service is particularly useful for older vehicles or in extreme weather conditions that can drain batteries quickly.
  3. Flat Tire Change: If you get a flat tire, Progressive will send someone to change it with your spare. It’s important to note that you must have a functioning spare tire for this service. If you don’t have a spare or if it’s not in usable condition, a tow may be necessary.
  4. Fuel Delivery: If you run out of gas, Progressive will deliver a small amount of fuel to get you to the nearest gas station. The fuel itself is complimentary, but there may be limits on the amount provided.
  5. Lockout Service: If you’ve locked your keys in your car, a service provider will attempt to gain entry to your vehicle. This service is particularly valuable as it can save you the potentially high cost of an emergency locksmith.
  6. Winching: If your vehicle is stuck in mud, snow, or a ditch, Progressive will attempt to winch it out. This service typically covers up to 100 feet from a paved road or highway.
  7. On-Scene Labor: Many roadside assistance calls can be resolved with some quick on-site work. Progressive covers up to one hour of on-scene labor for minor mechanical adjustments.

It’s important to note that while these services are covered, there may be limits on how often you can use them. Most policies allow for around four to five service calls per policy period (typically six months to a year). Also, coverage is usually limited to the vehicle(s) listed on your policy, not the policyholder themselves.

Progressive Roadside Assistance vs AAA’s Program 

When considering roadside assistance options, many drivers compare Progressive’s offering to that of the American Automobile Association (AAA), one of the most well-known providers of roadside assistance. Both services have their strengths, and the best choice depends on your specific needs and circumstances. Let’s break down the comparison:The choice between Progressive and AAA often comes down to individual needs:

 

 

Feature Progressive AAA
Cost $15 to $30 for 6 months $50 to $100+ per year
Coverage Covers the vehicle(s) listed on your policy Covers the individual member, regardless of which vehicle they’re in (even as a passenger)
Service Calls Usually allows 4-5 service calls per policy period Typically offers 3-4 service calls per year, with higher-tier memberships offering more
Towing Distance Usually up to 15 miles per tow Basic plans offer 5-7 miles, with premium plans offering 100+ miles
Additional Benefits Focused primarily on roadside emergencies Offers additional perks like travel discounts, free maps, and trip planning services
Availability Available as an add-on to Progressive auto insurance policies Available as a standalone service, no need for specific auto insurance
Network Uses a network of local service providers Has its own fleet of service vehicles in many areas, supplemented by local providers

 

The choice between Progressive and AAA often comes down to individual needs:

  • If you’re already a Progressive auto insurance customer, adding their roadside assistance can be a cost-effective and convenient option.
  • If you frequently travel in different vehicles or want additional travel-related benefits, AAA might be more suitable.
  • For those who often take long road trips, AAA’s higher-tier plans with extended towing distances could be beneficial.
  • If you’re looking for the most budget-friendly option and don’t need extra travel perks, Progressive’s offering might be more appealing.

Progressive Roadside Assistance For a Flat Tire

 

Flat tires are one of the most common roadside emergencies, and Progressive’s roadside assistance program is well-equipped to handle this issue. Here’s a detailed look at how Progressive handles flat tire situations:

  • Service Provided: When you call for assistance with a flat tire, Progressive will dispatch a service provider to your location. The technician will remove the flat tire and replace it with your vehicle’s spare tire.
  • Requirements: To take advantage of this service, your vehicle must have a functional spare tire. This can be a full-size spare or a temporary “donut” spare. It’s your responsibility to ensure that the spare tire is in good condition and properly inflated.
  • Process:
  1. When you call for assistance, inform the representative that you have a flat tire.
  2. Provide your location and vehicle details.
  3. If safe to do so, move your vehicle to the side of the road and turn on your hazard lights.
  4. Wait for the service provider to arrive.
  5. The technician will assess the situation and proceed with changing the tire.
  • Limitations
  1. If you don’t have a usable spare tire, the service will likely default to towing your vehicle to the nearest repair facility.
  2. The service does not include repairing the flat tire itself. You’ll need to take the flat tire to a tire shop for repair or replacement.
  3. If multiple tires are flat, you may need to be towed as the spare can only replace one tire.

 

Tips for Flat Tire Situations:

  1. Regularly check your spare tire’s condition and air pressure.
  2. Familiarize yourself with your vehicle’s jack and tire-changing tools.
  3. If you’re able and it’s safe to do so, move your vehicle as far off the road as possible before calling for assistance.
  4. Turn on your hazard lights and, if available, use warning triangles or flares to alert other drivers.
  5. Stay with your vehicle unless it’s unsafe to do so.

 

While Progressive’s flat tire service can be a lifesaver in many situations, it’s always a good idea to know how to change a tire yourself. This skill can be invaluable if you’re in an area with poor cell reception or if service providers are experiencing high call volumes.

Progressive Roadside Assistance Near Me

 

When you’re stranded on the side of the road, knowing how to quickly find assistance in your area is crucial. Progressive has designed its roadside assistance program to provide help wherever you are, but the process of finding and dispatching nearby help is largely automated and invisible to the user. Here’s how it works:

  • Locating Service Providers: Progressive partners with a network of local service providers across the country. When you request assistance, either through the phone, website, or mobile app, Progressive’s system automatically identifies your location and finds the nearest available service provider.
  • Using GPS Technology: If you’re using the Progressive mobile app to request assistance, it can use your phone’s GPS to pinpoint your exact location. This is particularly helpful if you’re in an unfamiliar area or can’t easily describe your location.
  • Coverage Areas: Progressive’s roadside assistance is available in all 50 states, so you’re covered whether you’re close to home or on a cross-country road trip. However, response times may vary depending on your location and the availability of nearby service providers.
  • Finding Your Location: If you’re calling for assistance, be prepared to provide as much detail about your location as possible. This might include:

The name of the road or highway you’re on

The nearest mile marker or exit number

Nearby landmarks or businesses

Your direction of travel (if on a highway)

  • Urban vs. Rural AreasIn urban and suburban areas, you can typically expect faster response times due to the higher density of service providers. In rural or remote areas, response times may be longer, and in some very remote locations, service may be limited.

Tips for Using “Near Me” Services

  1. Always keep your phone charged when traveling, or keep a car charger handy.
  2. Download the Progressive app before you need it, so it’s ready to use in an emergency.
  3. If you’re in an area with poor cell service, try to reach a location with better reception if it’s safe to do so.
  4. Be aware of your surroundings and try to provide as much detail about your location as possible when requesting help.

While Progressive doesn’t offer a specific “find service near me” feature for customers to browse, their system is designed to efficiently locate and dispatch the nearest available help when you need it. The key is to be prepared and know how to request assistance quickly and accurately when the need arises.

The Final Word On Progressive Roadside Assistance Coverage 

Progressive’s roadside assistance program offers a valuable service to its policyholders, providing peace of mind and practical support during vehicle-related emergencies. While not free, it represents a cost-effective option for many drivers, especially those already insured with Progressive.

The service covers a comprehensive range of common roadside issues, from flat tires and dead batteries to lockouts and towing. Its integration with Progressive’s mobile app and online services adds a layer of convenience, allowing users to quickly and easily request help when needed. Compare roadside assistance programs with a free quote. To start enter your zip code and fill out a free online application. Save more money on top-rated auto insurance coverage